October 28, 2019

Problems & Solutions: Your Guide To Fixing Common Computer Problems

common computer problems

Common Computer Problems

Have you ever sat at your work computer annoyed because the programs you need are taking so long to load? Maybe you were close to purchasing a Halloween costume for your nephew when your laptop froze and rebooted, causing you to lose the last Star Wars costume in stock. Halloween may be a scary time of year, but there’s nothing scarier than a malfunctioning computer – especially when you have important files that you can’t lose.  At Computer PROS, we’ve had many customers come into our store with malfunctioning desktop computers and laptops. Based on our experience, we’ve pulled together a list of common computer problems and ways to troubleshoot at home.


Computer Fixes For Common Problems


1. The PC Computer Won’t Start

If you notice that your computer is shutting off and is slow start up again, then there could be an issue with the power supply. The power supply is the part of your PC that takes electricity from the outlet and converts it into the low-wattage current your computer needs. Signs of an issue with the power supply include:

  • Computer crashes
  • Failure to startup
  • Overheating
  • Random rebooting
  • Frozen screen

PRO Tip:

Make sure that the computer is properly plugged into the outlet. If it is plugged in properly, unplug your PC and plug in another device that you know is working (ex. iPhone charger). This way you can determine whether there’s an issue with your outlet or with the PC. If the other device works, then it’s likely that you need to take your computer to a repair shop and replace the power supply.


2. The Computer Is Slow

Dealing with a slow computer can be frustrating, especially when you’re working to meet a project deadline. A slow computer is one of the primary reasons why people decide it’s time to buy a new computer. Believe us, we’re all about buying a new computer, but if it’s not in the budget, cleaning up your laptop or PC can help tremendously. The most common reasons for a slow PC are:

  • Too many programs running at once
  • Unnecessary programs installed
  • Sparse hard drive storage
  • Possible malware infection

PRO Tip:

The first thing you want to do is quit any programs you aren’t using. For example, if you have the Microsoft Office Suite running and you primarily use Google Docs, then you can go ahead and quit the program to give yourself more space to work with. Have Spider Solitaire installed on your computer from your Solitaire-obsessed days? Uninstall it and anything else that is no longer relevant to you. If your computer is still running slowly, don’t try to download random tools from the internet. Often these programs download secret viruses onto your computer, and in the worst cases, wipe all the data from your PC. A computer company like Computer PROS can run a system tuneup that will help you further speed up your laptop or desktop performance without losing any data.


3. The Laptop Or Desktop Is Overheating

Computers are designed to disperse heat so that they don’t overheat. When that function doesn’t work properly, heat can build up, causing your computer to shut down suddenly and, eventually, suffer system damage. The most common signs of an overheating computer are:

  • The bottom of the laptop feels too hot for your lap
  • You can hear the fans running
  • There are lines running across your computer
  • The computer system is slow
  • The computer shuts down automatically after a short time

PRO Tip:

When dealing with an overheating laptop, the first thing you want to do is get it elevated. This allows adequate ventilation to get up under the laptop. If you’re using several programs, close them and give your laptop time to cool down. There are laptop cooling pads that can help to get more ventilation under the device. If you think a laptop cooling pad would be helpful, you can give us a call at 615-383-8200, and we’ll let you know what we have in stock. 

For an overheating desktop, the process is a little different. You can temporarily mitigate the problem by closing out of intense programs and turning off the computer. However, fixing an overheating desktop requires opening the case and cleaning/adjusting the internal components. Cleaning the internal components without damaging the parts can be tricky, so we recommend having a computer technician come out and take a look at it for you. If this is what you need, Computer PROS technicians can provide residential services, so you don’t even have to bring your PC to the shop. We’ll come to your home or office and fix the computer at a time that’s convenient to you.


Nashville Computer Repairs

If you’re looking for a local computer company to fix your PC, Computer PROS can help! We can provide a wide range of services, including standard diagnostic services and computer maintenance. Give us a call at 615-383-820 or schedule a tech today, and we’ll fix your computer problems!

About Joshua Boyd

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